Frequently Asked Questions (FAQ)
Is it secure?
Yes. We follow modern security standards, including data encryption and two-factor authentication. The platform undergoes regular audits and security testing to ensure reliability and protection.
Do you have a license?
Yes. Collect&Exchange SaaS operates on a licensed payment infrastructure that meets legal and regulatory requirements, including full AML/KYC compliance.
How long does it take to get started?
Setup typically takes 1 to 3 business days, depending on your chosen configuration. We provide a clear, step-by-step onboarding process and support you at every stage.
My business model is unique. Can the platform be customized?
Absolutely. Our platform is modular and flexible. You can choose only the features you need, apply your own branding, or integrate the system into your existing apps via API.
What are the fees?
Fees vary depending on volume and usage model. On average, transaction fees start from 0.5%. Full pricing details are available in the Pricing section or from your account manager.
Is support available?
Yes. Every client gets a dedicated account manager and 24/7 technical support. We’re with you before launch and after — whenever you need us.
Can I operate internationally?
Yes. The platform supports cross-border transactions, multi-currency operations, and crypto payments — making it easy to serve users globally.
Do you help with reporting and documentation?
Yes. The platform includes built-in automated reporting and data export features. We also assist with preparing documents for accounting, taxes, and regulatory reporting.
Still have questions? Or ready to launch?
Let’s make it happen — get in touch or start your project today.